Occurrence Confirmation Requests
• Before submitting your request, please refer to the information on the main Information Services page.
Occurrence confirmations confirm the contents of a police report for the purpose of insurance claims. These letters typically concern break-and-enters, thefts of vehicles, and similar incidents.
Requesting an Occurrence Confirmation
Insurance Companies
Insurance companies may request an occurrence confirmation by mail. The request must be accompanied by a $60 company cheque, payable to the City of Windsor.
For the request to be fulfilled, there must be a connection between their insured party and a person named in the occurrence report.Windsor and Amherstburg Residents
Applicants can request an occurrence confirmation in-person during business hours. (Please refer to the locations and hours of operation on the main Information Services page.)
The receptionist will complete the request form, process the $60 payment (via cash, debit, or credit), and provide a receipt.
Individuals must provide two pieces of acceptable identification with their request. The individual must be named in the occurrence report to receive a confirmation. If they are requesting on behalf of a company, proof of employment with the company is required.
Non-Residents
If an individual cannot attend in-person due to distance, requests can be made through mail. A written request, including full details of the occurrence, is required.
A $60 certified cheque or money order, payable to the City of Windsor, must accompany the request.
Frequently Asked Questions
Are requests accepted by fax?
Requests are not accepted via fax, as payment must accompany the request.
How long does it take to receive my occurrence confirmation?
Every attempt is made to process these requests within two weeks of receipt. Requesters will receive the information by mail.
In-person requests concerning lost or stolen passports are normally processed immediately. The standard $60 fee continues to apply.